Fan feedback - Fans - Manchester City FC

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We aim to provide you and all supporters, customers and visitors to the Etihad Campus with the best possible service. Please use the form below to provide feedback, send us information on your experience or provide details of a complaint you would like to make.

We take complaints very seriously so if you are not happy with our service, we’ll do our best to put things right.

Thank you for taking the time to contact us. Upon receipt of your feedback, we will do all we can to respond to you on the same day certainly no longer than 4 working days. If you are contacting us about a complaint, so we can resolve as quickly as possible please provide as much information as possible and any action you wish to take to resolve your complaint.  For more information please read our Customer Charter.

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Is this a new or existing complaint

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